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Patient information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Clinical Research

Research Site Initiative and National Institute for Health Research The Welby Group is committed to helping deliver Clinical Research across all our Practices, working alongside colleagues from the National Institute ... [continue] Clinical Research

Access to medical records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records

Complaints and compliments

Our practice is committed to providing exemplary service to all our patients. We understand that there may be times when patients have valid reasons for complaining. In such cases, we ... [continue] Complaints and compliments

COVID-19 info

Get the latest advice about coronavirus on NHS.UK The coronavirus (COVID-19) vaccine is safe and effective. It gives you the best protection against coronavirus. NHS Coronavirus (COVID-19) vaccine information »

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register online or by completing a form available ... [continue] How to register

Practice boundary

You can check to see if you live within our practice boundary by entering your postcode into the map below.

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form below. If you move outside ... [continue] Updating your details

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality


Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Disabled access

There is good access for the disabled to all of our consultation rooms. A designated parking bay is adjacent to the surgery entrance and the surgery has a ramp and ... [continue] Disabled access

Practice charter

At the Welby Group we are committed to providing high-quality, compassionate, and patient-centred care to all individuals who entrust us with their health. Our Patient Charter outlines the rights and ... [continue] Practice charter

AskmyGP FAQ’s

What is askmyGP? It’s an easier way for you to request help from your GP, for yourself, your child or someone you care for. Why are patients encouraged to use ... [continue] AskmyGP FAQ’s

Date published: 8th October, 2014
Date last updated: 19th April, 2022