Real feedback, real experiences. Read our March Friends and Family report to find out what patients think about our care.
Friends and Family Test Feedback March 2025

Real feedback, real experiences. Read our March Friends and Family report to find out what patients think about our care.
Dear Patients, Many of you will be aware that last year, the practice had to make the incredibly difficult decision to stop providing the Treatment Room service (dressings, stitch removals). This was due to a lack of funding, which meant we could not cover the staffing costs required to continue offering the service. For many…
Discover how our patients rate their experiences! View our monthly Friends and Family January report to see real feedback from those who matter most- YOU!
Dear Patients, We wish to inform you that, starting in February, we will no longer accept repeat prescription requests over the phone, in line with an update to our telephone systems. This change is being made to ensure the accuracy and efficiency of processing your medication needs. Alternative ways you can request your repeat prescriptions…
Discover how our patients rate their experiences! View our monthly Friends and Family December report to see real feedback from those who matter most- YOU!
As we embrace the festive season, it’s important to look out for one another. If you or someone you know needs a little extra support during the holidays, Here are … [continue] Mental Health Support Over Christmas
Discover how our patients rate their experiences! View our monthly Friends and Family November report to see real feedback from those who matter most- YOU!
Discover how our patients rate their experiences! View our monthly Friends and Family October report to see real feedback from those who matter most- YOU!
We are proud to share that the Welby Practice has been an accredited Armed Forces Veteran Friendly GP Practice. This recognition highlights our commitment to providing exceptional care and support to the men and women who have served in the British Armed Forces. As part of the health commitments of the Armed Forces Covenant, we…
Show your support for increased funding for general practice. Let’s work together to ensure that we have more GPs and nurses available to provide the healthcare services we all need, … [continue] GP Collective Action
🌍💚 World Mental Health Day is today, and we’re challenging YOU to take 15 minutes for your mental wellbeing. Here are two ways you can participate: 1️⃣ Take … [continue] 🌍💚 World Mental Health Day
🔔 Important Update for Our Patients! At The Welby Group, we are committed to protecting our employees and patients from any form of harassment. With new labour laws coming into … [continue] STOP SEXUAL HARASSMENT
Discover how our patients rate their experiences! View our monthly Friends and Family September report to see real feedback from those who matter most- YOU!
Whether you need urgent help or general support, there are resources available to assist you. From helplines and advice lines to therapy services and self-care resources, you don’t have to … [continue] Looking for mental health support in Lincolnshire? 🧠💚
We want to inform you about an important change regarding your care. For some time now, the funding we receive for providing dressing services has not covered the actual costs involved. Despite our best efforts to continue offering this service, it has become unsustainable for us to do so. As a result, we, along with…
Discover how our patients rate their experiences! View our monthly Friends and Family July report to see real feedback from those who matter most- YOU!
Dear Patients, Please note that our practice will be closed on Monday, 26th August 2024 for the late summer bank holiday. We’ll be back to assist you from Tuesday, 27th … [continue] 🚨 Reminder 🚨 Closed on Bank Holiday Monday 26th August
Discover how our patients rate their experiences! View our monthly Friends and Family July report to see real feedback from those who matter most- YOU!
Dear Patients, We regret to inform you that our Waltham Dispensary will be temporarily closed today due to staff sickness. We understand the importance of your medications and are committed to ensuring you continue to receive the care you need. Urgent Medications: If you require urgent medications during this period, please visit our Bottesford Dispensary….
Respiratory Syncytial Virus (RSV) can lead to pneumonia, a serious condition, especially in older adults. The good news is that you can protect yourself by getting the RSV vaccine. Free … [continue] Protect Yourself with the RSV Vaccine
Discover how our patients rate their experiences! View our monthly Friends and Family June report to see real feedback from those who matter most- YOU!
Domestic abuse is an issue that affects far too many lives, and it’s time to make a change. We are excited to share with you a valuable resource that has … [continue] Taking a Stand Against Domestic Abuse!
If you or someone you know is experiencing a mental health crisis you can now dial 111 and choose the ‘mental health option’ to be put through to a member … [continue] Urgent Mental Health Support
Discover how our patients rate their experiences! View our monthly Friends and Family April report to see real feedback from those who matter most- YOU!
Everyone in the UK has the right to free care from a GP. If you don’t have proof of ID or address, you can still register. Immigration status or nationality don’t matter – reception won’t ask for immigration documents and won’t share your information with the Home Office unless serious crime is involved. In partnership…
See how our ANP’s can help you at our surgeries. What is an ANP? – ANP’s are highly trained registered nurses with additional qualifications to assess, diagnose, and treat patients. – ANP’s work alongside GPs to ensure you receive the best care possible. What can ANP’s help with? – Assessment and diagnosis – ANP’s can…
Discover how our patients rate their experiences! View our monthly Friends and Family Test March reports to see real feedback from those who matter most- YOU! Friends & Family Test Feedback March 2024 Overall, how was your experience of our service? Very good – 36.4% Good – 25.0% Neither good nor poor – 18.2% Poor…
Online registration is now available! We are streamlining our processes and enhancing accessibility by adopting the online registration service. It’s simple to navigate.
Discover how our patients rate their experiences! View our monthly Friends and Family Test February reports to see real feedback from those who matter most- YOU! Friends & Family Test Feedback February 2024 Overall, how was your experience of our service? – February 2024 Good – 8 Neither good nor poor – 11 Poor -…
Join Us for Wellbeing Walks! We are thrilled to announce the launch of our Wellbeing Walks in partnership with K2 Healthcare, starting on March 20th! Designed to promote holistic health and foster a sense of community, these invigorating walks will take place every third Wednesday of the month, from 1pm to 2pm. Meeting Point: The…